Terms of service


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OVERVIEW

These General Conditions of Use, Conditions of Sale, regulate the use of the website, "STRATOSTUDIO.COM".

This website is operated by Strato Studio. Throughout the site, the terms “we”, " Strato Studio ", “us” and “our” refer to stratostudio.com. Strato Studio offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Any reference made on this website to the Strato Studio brand, or to the stratostudio.com domain may be understood, depending on the context, as referring to the brand and / or domain management studio, Strato Studio.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve

  • (a) transmissions over various networks;
  • (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - PRICE

SHIPPING PRICES
Shipping costs are variable. At all times its amount will appear before accepting the order.
The PRICE OF THE PRODUCTS will be the one that appears on the website and only applies to purchases made through the Internet.
stratostudio.com. reserves the right to modify at any time the sale prices listed in website , but the items will be invoiced based on the rates in force at the time the order is registered subject to availability on that date.

SECTION 7 - PAYMENT

All prices listed are in U.S. dollars. We accept Paypal payment. Payment methods other than PayPal are currently not accepted. Please make sure your PayPal address matches your shipping address. This is to protect both buyers and sellers.

  • With PayPal, you can process payments quickly and securely online.
  • With PayPal, you can pay with a credit card, a debit card, or bank account balance.
  • Once your order is submitted, you will be redirected to PayPal's website where you can make the payment.

Advantages of using PayPal
Payment is traceable. You can trace the status of your payment using your PayPal account. Noracora.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which reduces the risk of unauthorized usage.
To use Paypal, you must agree to their purchase payment agreement and terms of service.
For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.
When requesting a model or tool, send us the reference of the product you want with the same information as to when requesting a part.
For any question or request for information, you can contact the Customer Service either by email at [Helllo@stratostudio.com].


SECTION 8 - ORDER

The fact of placing an order in stratostudio.com is equivalent to the full and complete acceptance of the prices, the description of the products for sale and the general conditions of sale, which will be the only ones applicable to the contract thus concluded.
You agree to only use the stratostudio.com website to make legally valid queries or requests. You are also obliged to provide us in a certain and correct way with your email address, postal address and / or other contact information and aware that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to process your order.
By placing an order through stratostudio.com, you guarantee that you are fully authorized to use the payment card, if you choose such payment method. Only people with the legal capacity to sign contracts related to the kind of goods and services proposed on this website can place orders at stratostudio.com. To place an order, you must follow the online purchase procedure until payment. After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted, as it constitutes an offer that you make to us to buy one or more products. All orders are subject to our acceptance and we will confirm such acceptance by sending you an email confirming that the product (s) are being shipped (Shipping Confirmation).
The contract for the purchase of a product / s between us (Contract) will be formalized only when we send you that Shipping Confirmation. Only those products related to the Shipping Confirmation will be the object of the Contract. We will not be obliged to supply you with any other product that may have been ordered until we confirm the shipment of the same in a separate Shipping Confirmation.

SECTION 9 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

SECTION 10 - AVAILABILITY

Service availability: The items in stock offered through this website are available in the countries mentioned in the "Delivery and Shipping" section.
stratostudio.com. reserves the right to unilaterally cancel the order, refunding any amount that you may have paid.
stratostudio.com. will do everything possible to please all its customers in the demand for the products. But all product orders are subject to their availability and, in this sense, if there are difficulties regarding their supply, or if there are no items in stock, we reserve the right to provide you with information about substitute products for equal or superior quality and value that you can order. If you do not wish to order these substitute products, we will refund any amount you may have paid.

SECTION 11 - DELIVERY

stratostudio.com. undertakes to deliver the products in perfect condition to the delivery address that you indicate on the order form. You can request the delivery of the items, at another address and to a different natural person than the one who signs the order, as long as the delivery address is subject to the availability of our service (see the previous section).
Orders will only be delivered in post office boxes under certain conditions.
In order to optimize delivery, we thank you for indicating an address where the order can be delivered within normal business hours. stratostudio.com. Deliveries via leading courier companies in the sector. stratostudio.com. will make available to the customer all the information about their shipment (such as the tracking number, for example) of the agency through which it will arrive and the telephone number of the courier company so that you can contact them and Always know where your shipment is located.
The delivery of the merchandise will be made at the address designated by you, unless the recipient is repeatedly absent or that due to its weight, volume or characteristics do not allow a single person to handle it, in which case, prior notice will be made at the door of the street or in the destination delegation. In the absence of the recipient, at the time of delivery, a receipt will be left indicating how to proceed to arrange a new delivery. stratostudio.com. reserves the right to vary the type of shipment and the company through which it is made, regardless of what is stated on these pages, and provided that it does not entail any obvious damage to the customer.
Non-fulfillment of the delivery period will not be considered to be that caused by the absence of the recipient; change of address; unknown address; lack of a name, telephone and email contact in private homes; non-payment of freight; supplies or refunds; closing for vacations; Late deliveries on second delivery attempt; and causes of force majeure, fortuitous event or others not attributable to the transport company.
The service will not be available for deliveries and pick-ups at the postal addresses included in the list of conflict zones provided by the transport agencies with which we work.
The freights derived from the shipments of the purchased items will be reflected at the final time of purchase and will depend on the chosen modality, urgent or normal, and the place of destination. These conditions may be modified. For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the product (s) have been "delivered / s" at the time of signing the receipt of the same at the agreed delivery address.

SECTION 12 – IMPOSSIBILITY OF DELIVERY

We reserve the right to remove any Product from our website at any time and/or to remove or modify any material or content on it. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process any order after we have sent the Order Confirmation, and we reserve the right to do so at any time, in our sole discretion.
We will not be responsible to you or to any third party for the fact of removing any product from our stratostudio.com website, regardless of whether the said product has been sold or not, removing or modifying any material or content on the website, or for refusing to process an order once we have sent you the Order Confirmation.

SECTION 13 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 14 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 15 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

  • To maintain any comments in confidence;
  • To pay compensation for any comments; 
  • To respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 16 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. 

SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 18 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • To collect or track the personal information of others;
  • To spam, phish, pharm, pretext, spider, crawl, or scrape;
  • For any obscene or immoral purpose; or
  • To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 19 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The photographs and reproduced texts that present the products offered are for informational purposes only. The responsibility of Strato Studio. about any product purchased in stratostudio.com will be strictly limited, in any case, to the purchase price of said product and will not be compromised by simple errors or omissions that may have taken place, when all necessary precautions have been taken in the presentation of the products.
Strato Studio. can not be held responsible for damages, whatever their nature, both material and non-material or bodily, that may result from improper operation or use of the products marketed. The same applies to possible modifications made to products by suppliers.
Strato Studio. may not be held liable by a client or a third party for indirect damage, loss of exploitation or loss of profit occurring by any means whatsoever, even if said damage, loss or prejudice had been foreseeable by Strato Studio. or if its eventuality had been brought to your attention.
Subject to the provisions of the preceding paragraphs, the responsibility of Strato Studio. by these general conditions, it may not exceed an amount equal to the amounts paid after the transaction that is at the origin of said liability, whatever the cause or form of the action in question.
Strato Studio. may not be held responsible for the breach of the contract signed in case of exhaustion of stocks or unavailability of the product, due to force majeure, interruption of the activity or total or partial strike, especially of postal services and means of transportation or communications, floods or fire.
The provisions of this clause will not affect your rights recognized by law as a consumer, or your right to withdraw from the contract.
In the event of a dispute, the customer may first contact Strato Studio. to reach a friendly resolution.

SECTION 20 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Strato Studio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 21 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 22 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 23 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 24 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China.

SECTION 25 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 26 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [Hello@stratostudio.com].


Last updated September 2021